November 15, 2013

Booking conditions

Contract All received course reservations from the client requesting Computing Champions to book a place on a course, according to the advertisement or a client’s request, will be deemed to be binding and form the contract of a confirmed booking.

Cancellation by the client Cancellations should be advised by email to Computing Champions and will be reimbursed according to the following notice.

  1. 28 or more days notice, any fees paid fully refunded.
  2. 15-27 days notice, 50% of course fee payable.
  3. 0-14 days notice, full course fees payable.

Cancellation by Computing Champions Computing Champions reserves the right to cancel a course or meeting if numbers attending do not meet expected demand, or if it is believed there is any risk, to reputation or physically, to the company, consultant or course participants. Where numbers do not meet expectations, course participants will be notified no less than a week before the event and a full refund given (if already paid). Computing Champions will not be liable for any loss incurred. For any other reasons to those mentioned above, no refund will be available. In all instances, Computing Champions will not be liable for any costs relating to a school’s supply cover fees or travel expenses.

On the rare occasion of illness or adverse weather conditions, Computing Champions will not be liable for any charges incurred to the client. Computing Champions does not accept liability for any failure to provide the services contracted, which is due to circumstances beyond the control of the company. Computing Champions cannot be held responsible for any unforeseen issues or cancellations, e.g. fire drills, client equipment failure, or unforeseen building work affecting the course.

Parking Computing Champions cannot be held responsible for any problems clients experience due to parking at or near the venue, including loss or damage to cars and the client’s property.

During a course Computing Champions will usually use the ICT equipment belonging to the venue. While we will do everything we can to ensure that equipment is working before the event takes place, Computing Champions will not be liable for any ICT failures of networks, software, hardware, or Internet coverage that affects the enjoyment, completion or coverage of the course activities. Computing Champions will not be liable for any loss or damage to a client’s personal technology, such as laptops or mobile phones, and as such it is the client’s responsibility.

Liability Computing Champions shall not be liable to the client for loss or damage to the client’s property unless due to the negligence or other failure of the consultant to perform its obligations under this agreement or the general law. Computing Champions shall have no liability to the client for any indirect, special or consequential loss to the client arising out of or in connection with the provision of any goods or services pursuant to this agreement (except in respect of death or personal injury resulting from negligence) and the total liability of the consultant for any other loss of the client arising pursuant to this agreement in respect of any one event or series of connected events shall not exceed the consultant’s indemnity cover.

Consultant’s outputs, materials and information Unless stated otherwise, all intellectual property rights including copyright which are capable of existing in any documents, computer software or information or (without limit) other materials created or provided pursuant to this contract by the consultant shall be and remain the consultant’s property.

Health and Safety Courses will take place at an external venue contracted to provide a room booking service to the company. Computing Champions will therefore follow the health and safety policies and procedures relating to the venue, as advised by the venue. Clients will also be expected to follow the same procedures and policies, and anything specific to the venue will be explained at the start of the event.